Contattaci

Do you have any questions? Write to us at info@antoniettastudio.com or use the form below. We’re happy to answer any questions you may have!

FAQs

Download & Login

  • You'll receive the pattern right after your purchase! Once you've completed your order, you'll receive an email with a link to download the file.

  • The pattern is sent in PDF format and can be viewed on any device: phone, tablet, or computer. We recommend that you download it and save it in a safe place.

  • No problem! Just email us at info@antoniettastudio.com and include the email address you used to make the purchase. We’ll check your order and resend the file to you as soon as possible.

  • For now, the patterns are available in Italian and English. You can choose your preferred version at checkout.

Terms of Use & Copyright

  • Yes! You are free to sell anything you make with our patterns. We just ask that you credit Antonietta Studio as the pattern source: a small gesture that means a lot and supports the work behind it.

  • This file is for personal use only and may not be shared, redistributed, or published online. If your friend wants the pattern, she can purchase it directly: the price is set to be affordable precisely for this reason.

  • Absolutely! Printing it for personal use is not only allowed but encouraged: working with a printed copy next to you is so much more convenient!

Help & Support

  • Our patterns follow a made-to-measure approach: rather than providing fixed sizes, we guide you to measure your own body and adapt the work to you. Every pattern includes a dedicated section on gauge and measurements, so the finished result will be truly tailored to you.

  • Of course! Reach out by email or DM on Instagram and I'll reply as soon as I can. I do my best to make every pattern as clear as possible, but I know some steps can be tricky: there are no silly questions.

  • The skill level is indicated on each pattern. I always try to explain every stitch in detail, so even beginners can follow along, as long as they have a little patience and a desire to learn!

  • Each pattern specifies the recommended yarn type and gauge. I don’t mention a specific brand because preferences vary and availability changes; the important thing is to use the specified weight and fiber to achieve the correct measurements.

Payments & Returns

  • We accept payments by credit card, debit card, and PayPal. All payments are securely processed through our sales platform.

  • Once downloaded, digital patterns are non-refundable: this is standard practice for digital products. However, if you’ve encountered a technical issue with the download, please contact us and we’ll work together to find a solution.